Privacy Policy – Kanpur Travels

At Kanpur Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide while using our website, mobile application, and taxi services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

• Personal Information: Your name, contact number, email address, pickup and drop locations, payment details, and booking history.
• Usage Data: Information about your interactions with our website/app, including logs, IP address, device details, browser type, and cookies.

2. How We Use Your Information

• To provide taxi and cab services you request, including booking confirmations and driver coordination.
• To improve our website/app, customer service, and your overall experience.
• To process payments securely and keep transaction records.
• To communicate booking status updates, offers, and important service information.
• For legal, safety, and security purposes as required by applicable law.

3. Data Sharing and Disclosure

• We do not sell or rent your personal information.
• Your information may be shared with trusted third parties (such as payment processors, drivers, or IT partners) solely to provide our services.
• We may disclose information if required by law or to protect the rights, property, or safety of Kanpur Travels and its users.

4. Data Security

We take security seriously and implement industry-standard measures to safeguard your data against unauthorized access, disclosure, or misuse. While we strive to protect your information, no digital platform is 100% secure, and you use our services at your own risk.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can manage or disable cookies through your browser settings, but some features may not function properly without them.

6. Third-Party Links

Our website and application may contain links to other sites or services not operated by Kanpur Travels. We are not responsible for the privacy practices or content of these third parties.

7. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from minors. If we discover such data has been provided, we will take steps to delete it promptly.

8. Your Choices & Rights

• You may access, update, or request deletion of your personal information by contacting us.
• You can opt out of marketing communications at any time via the unsubscribe link or by notifying us directly.
• Subject to applicable law, you may have additional rights over your personal data.

9. Policy Updates

Kanpur Travels reserves the right to update or amend this Privacy Policy at any time. Changes will be posted on this page with a new effective date. Your continued use of our services constitutes acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Kanpur Travels – Customer Care
Phone: 8874185817
Email: kanpurtravelsofficial@gmail.com